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Quick guide to co-payments

Patients often have questions regarding co-payments, and the matter recently received a lot of media attention. Whilst it is not a pleasant discussion, the truth is that the rate medical aids reimburse doctors at, is not a fair one. Consider that medical aid rates are based on a list from 2006 (with annual adjustments that […]

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Who is responsible for obtaining authorisation?

A question that arises from time to time, is “Who is responsible for obtaining authorisation for my treatment?” Many doctors’ practises provide this service on behalf of their patients. However, the HPCSA is very clear on its stance regarding this: “2.5.2 Pre-authorisation is the patient’s responsibility The majority of medical schemes require their members to obtain […]

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